Frequently Asked Question
At Car Parking Preston, we are dedicated to providing a secure, accessible, and straightforward parking experience for all visitors. Our aim is to ensure that every customer receives reliable and efficient service when using our facilities.
To help you make the most of our services, we have compiled a list of frequently asked questions (FAQs). These cover key information about our parking facility, including payment options, accessibility, and general rules.
If you require further information or assistance, please contact our support team. We are happy to help.
Car Parking Preston is located at Fishergate Centre Car Park, Preston, Lancashire, PR1 8HJ, England. Its central location provides easy access to Fishergate Shopping Centre, Preston Train Station, and various restaurants, shops, and local attractions.
Parking rates at Car Parking Preston begin at £2.80 for up to one hour. The daily rate, covering up to 24 hours, is £10. For a complete list of rates, please visit our website.
We accept card payments at the Pay Stations, as cash payments are not accepted. We also provide Hozah® Autopay, which allows for automatic payment processing upon entry and exit. You may also make a one-off payment online for added convenience.
🔹 Click here to register for Hozah® Autopay and simplify your parking experience.
Pay Stations are conveniently located on Levels 1, 2, and 3 of the car park for easy access.
No, all payments must be completed before exiting the car park.
Yes, we offer monthly, quarterly, and annual parking permits through Hozah®. To purchase a permit, you must create an account, as this service is not available at the Pay Stations.
No, parking spaces are available on a first-come, first-served basis and cannot be reserved.
Season ticket holders have access to all 401 parking bays at Car Parking Preston. While spaces are not guaranteed, the large capacity ensures that finding an available spot is rarely a problem.
Yes, Car Parking Preston is equipped with 24-hour CCTV surveillance and regular security patrols to maintain the safety of all vehicles and visitors.
Yes, we offer specially marked parking bays for disabled drivers. If you need assistance, our support team is available during business hours.
Yes, there are designated bays for parents with children under the age of 12 or those using prams and car seats. These spaces are wider to provide additional room for easier access.
No, the car park is designed for cars only. There are no dedicated areas for motorcycles, bicycles, or scooters.
At present, there are no charging points for electric vehicles. However, electric cars are welcome to park in any available bay.
Yes, vans and other four-wheeled vehicles under the height limit of 2.05 metres are permitted to park at Car Parking Preston.
No, luggage trolleys are not available at Car Parking Preston.
Yes, an All-American car wash is available on-site. This facility provides a full valet service, including both interior and exterior cleaning, so you can return to a professionally cleaned vehicle.
No, we do not provide locksmith or vehicle entry services.
If you encounter a problem with a Pay Station, please contact our customer support team immediately. Provide the location of the machine and details of any error messages displayed to assist with a prompt resolution.
If you observe a vehicle misusing a designated disabled or parent and child space, please report it to our support team. Misuse of reserved bays is taken seriously and will be addressed accordingly.
Our customer support team is available during business hours to assist with any issues related to payments, parking options, or general enquiries.
📞 Phone: 01772 254850
📧 Email: [email protected]
